CruzFix for PPDO

Due to heavy storms in the area, current response times are longer than usual. Thank you for your patience. If your request is urgent, please contact the Work Order Desk at (831) 459-4444.

  cruzfix-sammy-20220406   



For additional support, please contact the Work Order Desk.
PHONE: 831-459-4444
EMAIL:  wodesk@ucsc.edu


CruzFix Coming May 2nd, 2022!

CruzFix is UCSC's new integrated facilities management system which has financial and space interfaces to existing campus systems.  Powered by FAMIS 360 software,  CruzFix allows students, faculty and staff to submit service requests via an intuitive and streamlined app on their mobile device (or desktop).  CruzFix will be replacing the current FAMIS Classic system.
The new system integrates both Housing and Physical Plant service requests into one system, focusing our contributions to the University's mission by operating and maintaining a safe, clean and efficiently run campus.  We are excited for the opportunities this change will provide our customers but also our PPDO teams. 

Web based trainings will be added shortly.

 

 

Resources

Device Installation Guides

Android App Install Guide

Instructions for installation on an Android Device

TRAINING VIDEO

iOS App Install Guide

Instructions for installation on an iOS Device

TRAINING VIDEO


PPDO Staff Guides

PPDO CruzFix Overview

An overview of the new system, including benefits and functionality sample

TRAINING VIDEO

How to Point Mobile Devices to Production CruzFix

Instructions for updating the App ID on the FAMIS 360 mobile app to access the CruzFix production system

TRAINING VIDEO

How to Point Mobile Devices to Production CruzFix

Instructions for updating the App ID on the FAMIS 360 mobile app to access the CruzFix production system

TRAINING BULLETIN

Redirigir Teléfonos Móviles y Tabletas al sistema de producción CruzFix

Contiene instrucciones sobre cómo cambiar el ID de la aplicación de FAMIS 360 en su teléfono móvil o tableta para que pueda acceder al sistema de producción CruzFix

BOLETÍN DE ENTRENAMIENTO

Time Entry Using the Time Sheet Module

Instructions on entering work order and non-work order time in CruzFix

HOW-TO GUIDE

Find Work Requests - My Requests

Instructions on how to search for work orders

TRAINING VIDEO

How to Check if an Item is in Stock

Instructions for checking how many of an item is in stock along with basic navigation tips and how to use online help

TRAINING VIDEO

Time Entry Using the Time Sheet Module

How to enter and submit time with and without referencing a work order

TRAINING VIDEO


CHES Staff Guides

CHES CruzFix Overview

An overview of the new system, including benefits and functionality sample

TRAINING VIDEO

Request a Work Order

How to request a Work Order for your facility or equipment

TRAINING VIDEO


Student Maintenance Request for University Housing

Student Maintenance Request

How to request service for your campus housing

TRAINING VIDEO